Below are some of the frequently asked questions we get here at YankeeScents. If you have a question that isn't here, please feel free to drop us an e-mail!
-When will my order ship?
-How will my order ship?
-Do you ship to foreign countries?
-Do you sell your products wholesale?
-How do I return an order?
When/how will my order ship? We make every attempt to ship all orders out within 2-3 business days of receiving them, with most orders shipping out next business day. Occasionally an order will take a little longer if we need to order materials to complete it, but this is rare. If an order is going to take longer than 4-5 business days, we will notify you.
How will my order ship? The overwhelming majority of orders ship via Priority Mail. If for some reason an order is so large that Priority Mail costs become prohibitive, we will ship the order by Priority Mail or First Class Mail. We can ship via Express Mail if you desperately need your order, but additional charges will apply.
ship to foreign countries? I'm afraid at this time we are only
able to ship within the United States.
Do you sell
your products wholesale? At this time we do not sell our products
at wholesale prices.
How do I return an order? We honor returns, either in part or full, for ordered items up to
two weeks after the ship date. If, after examining your order, you
are unsatisfied with any aspect of it, please get in touch with us
within this time frame. We regret that we can not honor any request
for returns after this two week period.